Another basic but beneficial framework used to evaluate an organization’s potential for material reductions in IT spending is the IT Efficiency Phase Model (IT-EPM). The IT-EPM illustrates the required levels of organizational change and disruption relative to the expected achievement of efficiency in IT service delivery.
The level of change required to achieve a desired efficiency represents a critical concept for organizations wishing to cut costs. In many organizations, the scale of change acts as the single biggest obstacle for realizing savings. Whether from overcoming simple inertia or addressing real fears of job loss, change management needs often impede progress significantly greater than simply not knowing which efficiency levers to pull.